Because the scope and complexity of development can vary greatly depending on the customer's requirements, it is difficult to provide an exact price before receiving the request form.  

If an individual client inquires only about the price without providing a pre-prepared strategy, we typically quote a baseline of $5,000, considering all potential variables.

If the request form is clearly and specifically completed and the project can proceed immediately, the time needed for review and adjustments by the algorithm consultant is significantly reduced. This efficiency is reflected positively in the cost estimate, allowing for a more reasonable and competitive quote.

✅ Basic type: $300 ~ $2,000  

✅ Pro type: $2,000 ~ $5,000  

✅ Custom type: $5,000 and above  

For example, a simple structure of automated trading software — based on built-in indicators, user variable handling, and basic entry/exit conditions — can generally be developed within the range of $300 to $1,000.  

However, based on our experience, most individual clients requesting outsourcing required a higher level of complexity. The average contract and project cost for individual clients ranged from $1,500 to $2,500 (VAT included).

Costs may increase if the project involves additional complexity such as:

✔ Implementation of advanced GUI/graphic elements  

✔ Complex and nested condition formulas  

✔ Integration and use of external data sources  

✔ Strategy branching based on Risk-Reward Ratio (RRR)  

✔ Customization of user variable windows and interfaces  

✔ Strategies considering not only simple trading rules but also server location, execution speed, Level 2 data (e.g., latency arbitrage, market making, HFT, quote stuffing, OFP, cross-exchange arbitrage, layered spoofing detection, etc.)  

✔ Web integration, group chat/SNS integration, payment and license management, independent software development through APIs, and web functionalities

What is TradingLab’s main contact number? Why isn’t there a phone number available?

TradingLab operated a phone-based customer center until 2023, but currently, we have suspended telephone inquiries.

The main reason is that many clients would explain their trading strategies over the phone, which often led to misunderstandings and omissions, causing repeated revisions and significant delays in project timelines.

Currently, TradingLab has structured the consultation and development process as follows:

1. Before submitting a request form:

Clients can request a form through our website, Kakao Channel, or email. A representative will send the form via email.

2. After submitting the request form:

Once the request form is submitted, it will be reviewed internally. An algorithm consultant will then be assigned, and at that point, a detailed discussion of the strategy and quotation process will be conducted over the phone.

3. After receiving the initial payment:

The project will be handed over to the development team, and full-scale production will begin.

Therefore, only clients who have submitted a request form are eligible for phone consultations. To ensure work efficiency and accuracy, TradingLab does not publicly disclose a phone number.

You can request the development request form through the [Contact Us] page on the TradingLab website, via WhatsApp, or by emailing us at info@tradinglab.asia. A representative will send the form to you by email.

TradingLab’s algorithm consultants are selected based on their technical analysis skills and ability to understand complex trading strategies, rather than pure development expertise.  

Their ability to design and interpret strategies is even more advanced than that of the our development team, and they serve as key personnel within TradingLab.

Our consultants either hold internationally recognized technical analysis certifications such as CMT (Chartered Market Technician) or CFTe (Certified Financial Technician), or are deeply specialized in the field.  

Most also have extensive real-world trading experience and have been actively involved in system design for many years, making them highly skilled at accurately understanding and structuring clients’ strategies.

You can proceed with the consultation with full confidence.

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Some first time clients who find the request form difficult to complete contact us through Kakao Channel to request a call.

However, we recommend that you fill out and submit the parts you can understand first. After an algorithm consultant is assigned to your case, they will guide you over the phone on how to complete the remaining sections.  

You may leave any difficult sections blank — please focus on submitting the core details of your strategy first.

No. In the early days, we accepted strategies over the phone, but due to communication errors leading to delays in production, frequent revision requests, and complaints, we have now switched to the request form system.

The request form is an essential procedure to accurately understand the client's strategy and successfully develop the desired software 100%.  

Although it may be a bit inconvenient, please take the time to organize your strategy and submit the request form.

We greatly appreciate and value the request form you have taken the time to complete.

However, in practice, most request forms are often in the form of a “draft” — they may have development potential but lack the necessary details for implementation.

Since trading systems operate based on clear conditions and variables, even a simple strategy is difficult to implement without precise definitions of figures and conditions.

For example,  

Client’s input:

☞ “Buy when the moving average is crossed upwards, sell when it is crossed downwards.”

→ Algorithm Consultant's clarifying example:

☞ "When the (closing price or real-time price) of the (candlestick/bar/line chart) is above the moving average (5), buy; when it drops below the moving average (5), close the current buy position and sell.  

※ Additional confirmation needed for the time and conditions of the position closing."

A detailed breakdown of conditions like the above is essential, and this is why the algorithm consultant will review and refine the request form before development begins. Please understand that this process may take some time.

TradingLab operates on the principle that investment decisions and strategies should be based on the client's own philosophy and criteria.  

Guaranteeing profits or recommending specific strategies may violate financial regulations, and as an IT software development company, we do not engage in investment management, advisory, or similar investment consulting services.  

We focus on accurately implementing automated trading systems based on the strategy that the client has clearly developed.  

If you're looking to delegate investment decisions, we recommend utilizing financial products such as fund offerings from securities firms or other financial institutions.

The most time-consuming phase in the development of algorithm, system, and quant trading software is not the actual development but the technical consultation and design coordination for the client's strategy.

Considerable time and expertise are required to clearly understand the client's strategy and organize it into a feasible structure.

Therefore, after the request form is submitted and the estimate is issued, the initial payment (50% of the estimate) is received, and the assigned consultant will proceed with the detailed strategy review and design refinement.  

This process ensures efficient progress for both the client and us.

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Yes, a tax invoice can be issued. (Available only for businesses within South Korea)

Yes, unlimited revisions are provided until the content outlined in the request form is fully functional.

However, if additional features or modifications not included in the request form are requested, additional costs may apply.

Maintenance is not included in the basic development request.

Updates due to changes in the HTS (platform) version or minor adjustments to existing strategies can be done through individual or monthly maintenance contracts.  

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※ However, completely new development for a different strategy is not covered.

Yes, the algorithm consultant will provide a detailed guide on how to use and operate the software, documented for your convenience.

Unlimited revisions are provided even after the final payment is settled, until the content outlined in the request form is fully functional.

Most good strategies are already available on the internet. We recommend that you first establish your financial situation and risk management criteria, and then consider management techniques that can be used alongside the strategy.

Yes, if the error is related to the content specified in the request form, it can still be corrected even if it was not discovered during the debugging period. However, we kindly ask you to thoroughly review everything to ensure that all necessary corrections can be completed at once.